Frequently asked questions

We use quality printing houses throughout the world. Your order will be sent to the closest printing facility to the shipping address so we can ensure prompt delivery to you.

Our covers are printed on high quality white coated silk 150-200gsm stock with a matte laminated hard cover. The leaves are high quality 170gsm coasted silk sustainable paper. The perfect soft, buttery finish to record all your precious memories.

Our photobooks are more than just printed memories. Each page has the option to include a QR code, allowing you to link videos, voice notes, or slideshows—bringing your memories to life in a truly immersive way.

Yes, your data is stored securely. All media files uploaded to your photobook—such as videos, audio clips, and images—are hosted using a trusted third-party cloud storage provider with industry-standard security measures. We do not store any payment information, and access to your media is protected by your account login. Your privacy and the security of your memories are our top priority.

Yes! We offer professionally designed templates for baby books, pre-school & school years. You can also start from scratch with a blank book if you prefer full creative freedom.

Our journals currently come as A4 size in portrait format but we are continually working on providing more sizes to the journal family and will let you know when this happens! 21 x 28cm 8 x 11"

Yes! We love to support our schools and give back where we can. We offer 10% discount on orders made with a school discount code. That 10% then gets given back to your chosen school to help provide extra support for kids. If your school isn't currently signed up to the initiative let us know, or get the school to reach out to us at support@heyday-journal.com.(mailto:support@heyday-journal.com) We're always happy to help with bulk orders and discounts - get in touch, we'd love to chat.

Yes! We provide digital gift cards for purchase. These aren't available on our website yet but get in touch with us at support@heyday-journal.com (mailto:support@heyday-journal.com)and we'll send one out to you.

Simply scan the QR code printed on the page with your phone or tablet to instantly view the linked video or audio file. You can upload your media securely during the design process and update it anytime.

We offer options for life stories, baby books, wedding albums, travel journals, yearbooks, and legacy memoirs. You can start with a theme or create a fully custom layout.