Question 1

Do people need an app to scan the QR codes?

Accepted Answer

No. Any modern smartphone camera scans the QR code and opens the video or voice memory in the browser — no app or account needed.

Question 2

Where are my videos stored?

Accepted Answer

Your media is stored securely in your Heyday account via our third party cloud services.

Question 3

Can I update a video after the book is printed?

Accepted Answer

Yes. The QR code stays the same — you can swap the linked video or voice recording at any time from your account.

Question 4

Who can see the videos behind my QR codes?

Accepted Answer

Anyone with the book can scan the QR code.

Question 5

How long does it take to receive my book?

Accepted Answer

Most orders are printed in 3–5 days and shipped within 2–7 days, depending on your location. You'll receive tracking as soon as it ships.

Question 6

Can I make more than one copy?

Accepted Answer

Yes — you can order multiple copies of the same book. Perfect for gifting to family members.

Question 7

What can I link with a QR code?

Accepted Answer

Each QR code can play any kind of memory - not just videos. Voice notes & Recordings. Playlists & Songs. Videos & Clips.

Frequently asked questions