Privacy Policy

When you create an account, purchase a product, or contact us, we may collect:

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• Name

• Email address

• Mailing/billing address

• Payment information (processed securely via third-party providers)

• Phone number (optional)

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We collect and store the content you upload to create your photobooks and journals, including:

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• Photos, videos, audio files (via QR code features)

• Text or stories entered into the platform

• Project metadata (e.g., project name, dates)

Uploaded media is securely kept with a third party cloud storage provider while the editing time is being used, book processed  or storage subscription is paid. All other media will be deleted 

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Automatically collected data when you use our website includes:

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• IP address

• Browser type

• Device type

• Operating system

• Pages visited and time spent

• Cookies and similar tracking technologies

We use your information to:

• Fulfill your orders and deliver photobooks

• Allow access to and sharing of QR-linked media

• Provide customer support

• Improve our website and product experience

• Send transactional communications (e.g., order updates)

• Send marketing communications (with your consent)

We partner with third-party service providers to deliver our products efficiently. These partners are contractually obligated to protect your data and use it only for specific services.

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Printing Partners
Your project files and shipping information are shared with our trusted printing partners solely to produce and deliver your order.

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Cloud Storage & QR Code Media
Media linked via QR codes (such as videos or voice recordings) is stored using secure third-party cloud services. These providers meet high data protection standards, but we recommend avoiding highly sensitive or confidential content.

Payment Processors
All payment transactions are securely handled through PCI-compliant third-party platforms. We do not store full credit card numbers on our servers.

Analytics and Marketing
We use tools like Google Analytics to understand website performance and may work with advertising partners (with consent) for marketing campaigns.

We do not sell or rent your personal data.

We may share your information:

• With service providers as described above

• With legal authorities if required by law

• In the event of a business transfer (e.g., merger or acquisition)

We retain your information only as long as necessary for the purposes described:

• Personal account and project data: until you delete your account

• Media linked via QR codes: until removed by you or upon request

• Transaction records: retained for legal/tax compliance

You have the right to:

• Access and update your personal information any time

• Delete your account and associated data

• Opt out of marketing communications

• Request a copy of your data

Heyday Journal Ltd is not intended for children under the age of 13.

We do not knowingly collect personal information from children without parental consent.

We implement appropriate technical and organizational security measures to protect your data. However, no system is 100% secure, and we encourage you to use strong passwords and avoid sharing sensitive information unnecessarily.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. If changes are material, we will notify you via email.